Oremi

The Oremi suite is the core of our solutions and services. It is a comprehensive set of services tools to provide our customers with a full range carefree IT-infrastructure. Oremi is a combination of our experts and tools which keep an eye on your IT infrastructure performance so you can focus on your business performance.

Your Challenges

Keeping your business running smoothly without having to worry about IT interruptions like viruses, network intrusion, or unavailability of your systems is already hard enough. When problems arise they usually have to be addressed immediately, require specialist resources and, at a mimimum, create down time thus loss of productivity. On the other hand, full time IT departments to assist during those challenges can be quite costly.

Our Answer

InCore Technology goes beyond maintenance by enhancing, supplementing and possibly becoming your IT department. We have a dedicated team of IT professionals to work for your company offering the skills when they are needed and providing preventative action to avoid issues. You maintain ownership of your applications and hardware, but we can assist or advise as an in-house IT department would do.

We use the Oremi suite of applications and managed services to support your business in its IT needs. Oremi is build upon three cornerstones that rest on a solid foundation:

FOUNDATION:

A foundation is the base we build upon, so it needs be strong. We plan, design and implement an infrastructure that fits your business needs of today while keeping tomorrow in mind.

MANAGE:

Specialist skills to keep an IT environment running smoothly are not always widely available in an SME organization. InCore has a team of specialists available that will manage your systems to ensure availability and security of your environment.

SUPPORT:

InCore has a team of highly skilled support technicians available to provide support to get the issues resolved so as to minimize the disruptions. We do this via support over the telephone or using our remote monitoring services or site visits.

PREVENT:

Pro-active remote monitoring services and tools allow us to monitor your systems 24hrs a day, 365 days a year. This allows to quickly recognise trends and possible issues so we can act before it becomes a problem.

Benefits of using InCore

When contracting InCore’s Oremi services, our infrastructure monitors your networks constantly, 24 hours a day, 365 days a year. Our operational procedures are designed to minimize service interruption. We monitor software and hardware patch upgrades to maintain an operational network configuration.

Due to an increasing complexity of infrastructure and security threats it is difficult for an organization to stay up to date with the newest developments and best security practices. Through our own research and our contact with highly qualified and specialized security experts, InCore can obtain advance warning of emerging threats.

A shortage of qualified personnel as well as a constant changing environment puts tremendous pressure on companies to recruit, train, compensate, and retain critical IT-staff. When outsourcing, all this becomes an InCore responsibility. Further more it will be easier to get a better insight of the real costs of your IT infrastructure. Last but not least you will have access to skills, knowledge and tools that are otherwise only available against high costs.